Policies and Practices of Lee U Ceramics

SHIPPING POLICY


Shipping and insurance is at cost, based on size and weight, via USPO or UPS. There is no handling or packaging fee. LUC uses protective packing materials, recycled/repurposed as much as possible.  

​Expect a minimum of 2 business days, in-house, to process the order. The shipping time is in addition to the in-house processing. LUC is not responsible for any shipping issues; goods are insured. Consult the USPS and UPS for their terms of agreement.

RETURN POLICY

Read the detailed description of each piece carefully before purchasing.

 

Measurements are approximate and reflect the overall space the item takes up. 

 

Therefore, a curved free-form shape that is 1" on one side, 2" in another, and spans to 3" diagonally may be sized as "app. 3".  

Be aware that photos are never a true representation of color, which changes appearance under various light conditions-natural, incandescent, fluorescent, and may look different on various device/computer screens. Be aware that glaze (matte, glossy, metallic etc.), texture/form/surface detail, and size are may not convey accurately in photographs.  

Make sure to note the measurements of the piece. It is highly recommended that a ruler be used to visualize the size of an item. Items like little trinket dishes or small biz card holders--any small piece--may look a bit larger or brighter in a photo (especially close-ups) than it is in actuality. 

Please contact Lee U Ceramics to discuss the situation if you are not satisfied for any reason. An even exchange or a credit based on purchase price may be offered. Shipping of approved exchanges is at customer expense. The customer is advised to track and insure their property. Consult the USPS and UPS for their terms of agreement.

Privacy Policy

What Information Is Collected And How It Is Used


At your request, specific information is collected to fulfill your order, to purchase online, to ship the products, and for general communication.  Any information collected on this website is strictly for private use and  customer convenience, and will not be shared with any public or private business, nor any personal or individual entity, except as required in order to process, pay for, and ship orders.

  
Securing Customer Information

 

Our website is secured with the latest security encryption methods in multiple levels to protect your personal information. No credit card information is ever stored on our website or in any electronic or paper format. Our payment processors, Square and Pay Pal, are PCI compliant.

                  Paper checks: online transactions are preferred, however if  it is desired to send a check, 

                  please use the Contact form to initiate the process.

Third Party Sites


While our services may contain links to other websites, we are not responsible for their privacy practices. The technology may include computer cookies to enable proper functioning, your IP address or which page you are visiting.  Your interactions with third parties, including social media sites, are governed by their policies and not ours. LUC strictly limits adding buttons/links to only the most pertinent resources. 


Updating Your Personal Information


We take reasonable steps to keep your personal information accurate and complete.  If you need to change your personal information, contact us by email at leeuceramics@gmail.com or by phone at 1-603-998-7226. 
 

Copyright Notice

The design and execution of each handmade art piece, the associated images and descriptive text, including titles of pieces and series, are protected by © Lee Ustinich (Lee U Ceramics), registered or unregistered.  Copyright does not transfer with purchase; no license to reproduce is created.

Per Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research.  If in doubt about applicability or needing written permission, please contact Lee U Ceramics.

 Lee U Ceramics                                                  leeuceramics@gmail.com

© Lee Ustinich          603-998-7226 (VM)         Tilton, New Hampshire